Manages the complete asset lifecycle from acquisition to maintenance, reliability, safety, and decommissioning.
EAM — Enterprise Asset Management
ESM / PSO — Enterprise Service Management / Planning & Scheduling Optimization
ESM unifies IT and enterprise services with catalogs, SLAs, and AI‑assisted resolution across departments.
PSO uses advanced optimization to allocate technicians, routes, and shifts, cutting travel time and missed SLAs while raising utilization
MRO — Maintenance, Repair, and Overhaul
Digitizes heavy maintenance workflows, shop visits, parts and tooling, compliance, and turnaround coordination.
Reduces TAT, scrap, and rework by connecting planning, execution, and quality records across crews and vendors.
CRM — Customer Relationship Management
Centralizes customer data, pipeline‑to‑cash processes, service entitlements, and marketing journeys.
Improves win rates and retention with a single view of accounts, opportunities, contracts, and post‑sale support.
Business Insights — Business Intelligence & Analytics (BI&A)
Provides governed data models, dashboards, KPIs, forecasting, and anomaly detection for decision support.
Turns raw operational data into action with role‑based insights, drill‑downs, and alerts tied to business outcomes.
Cyber Security — Information Security (InfoSec)
Covers vulnerability management, threat detection, identity and access, compliance, and security operations.
Reduces breach risk with continuous assessment, least‑privilege controls, and incident response playbooks mapped to frameworks.